Refund policy

Refund Policy

We’re committed to ensuring you have a great experience with your purchase. If there’s a problem with your order, please contact us within 7 days of delivery so we can make it right.

📦 Returns

We do not accept returns of physical products. 

💸 Refunds

Refunds may be issued in specific cases, such as:

• Items arriving damaged or defective

• Receiving the wrong item

To request a refund, please email us at surleys91@gmail.com with:

• Your order number

• A description of the issue

• Clear photo(s) of the item, if applicable

Each refund request is reviewed individually. If approved, the refund will be processed to your original payment method within 5–10 business days.